Delivery Information
Delivery Information for The Petals
At The Petals, we're dedicated to delivering fresh and beautiful blooms to your loved ones, whenever and wherever you need them. This page provides all the information you need to know about our delivery process.
Delivery Areas
We currently deliver flowers throughout UK.
Delivery Costs
Delivery costs vary depending on the following factors:
- Delivery Location: Deliveries Nationwide
- Order Size: Larger orders may incur slightly higher delivery charges to cover the additional cost of transporting a bigger arrangement.
You can see the exact delivery cost for your order during checkout.
Delivery Timeframes
We offer a variety of delivery timeframes to suit your needs. You can choose your preferred delivery date and time during checkout. Here's a general guideline for our delivery windows:
- Standard Next Day Delivery: Deliveries are made between Monday through Friday if your order is placed before the cut of Time.
Delivery Guarantee
We understand that timely flower deliveries are important for special occasions. That's why we offer a wide range of service.
What to Do if You're Not Home for Delivery
If you are not home when your flowers are delivered, our Partner delivery driver will leave a notification card at your door. The card will include instructions on how to contact the delivery company to arrange a redelivery.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number (if available). You can use this tracking number to track the progress of your delivery online.
Contact Us
If you have any questions about our delivery policy or your order, please don't hesitate to contact us. Our friendly customer service team is available to assist you by email at support@thepetals.co.uk or by using contact us form to reach us during our business hours.
Additional Information
- For guaranteed next-day delivery, we recommend placing your order well in advance, especially during peak holidays.
- If you have any special delivery instructions, please mention them in the order notes section during checkout.
We hope this information helps! Please feel free to contact us if you have any further questions.